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Refund / Returns Policy

  • Please note we do not accept Team returns (custom designed items) unless faulty.

  • Stock item returns must be in their original condition, with tags attached, resealable packaging and including hygiene seal where applicable. We will not accept tampered or worn returns.

  • Notification of returned items must be received within 7 days of purchasing and received within 14 days of purchasing.

  • Customers are liable for shipping costs on all returns.

  • We recommend all returns are shipped via registered post.

  • There is a restocking fee of 2% for any returned products (unless products are faulty).

  • All successful returns will be credited to the original method of payment within 7 working days.

  • The original delivery charges will not be refunded.

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